Native AI is a New York- and Cincinnati, OH-based startup specializing in artificial intelligence development—developer of cloud-based business-to-business customer service software designed to democratize data to enable market transparency.
Native AI was funded $3.5 million, guided by Ivy Ventures and JumpStart Ventures, with participation from other strategic angel investors, 11 Tribes Ventures, and Connetic Ventures. The company aspires to help brands make digital clones of their customers, utilizing generative artificial intelligence to answer questions and provide insights.
Native AI technology is designed to help businesses automate their customer service operations. The company’s software uses natural language processing and machine learning algorithms to understand customer inquiries and provide accurate and helpful responses. This can help companies reduce response times and improve customer satisfaction.
Frank Pica, the CEO of Native AI, commented that they are thrilled to have the support of investors as they continue to build out our technology and grow our business. Their goal is to help companies provide better customer service while reducing costs, and this funding will help them achieve that.
Several large businesses, including a major airline and a telecommunications company, already use native AI technology. The company plans to expand into other industries and markets in the coming months.
The seed funding round comes when many businesses seek ways to improve their customer service operations. With the rise of digital communication channels like chatbots and social media, there is a growing need for businesses to be able to respond quickly and accurately to customer inquiries. Native AI’s technology solves this problem, and the company is well-positioned to take advantage of this growing market.
By: K. Tagura
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